Legal information, not legal advice. Tenant Defender is not a law firm. For court deadlines, contact Shelter or a solicitor.
Complete Case Review

We've identified some important legal issues.

Based on what you've told us, we think you may have a strong legal position.

However, good legal advice depends on understanding the full picture. Before recommending your next step, we'd like to review the documents that actually govern your tenancy and any evidence you've already collected.

That's how we produce advice that's tailored to your case, not generic information.

Why we need your documents

Every housing dispute is different. These details often completely change the legal position:

  • The wording of your tenancy agreement
  • The emails you've exchanged
  • Letters from your landlord
  • Photographs
  • WhatsApp messages
  • Repair reports

Rather than making assumptions, Tenant Defender reviews everything before recommending your next step.

Your case dashboard, unlocked

Once the Complete Case Review is finished, everything lives in one organised dashboard so you always know where you stand.

🔒 Complete Case Review Required

Unlocked once we've reviewed your evidence

Complete Case Review

Unlock Complete Case Review

We'll review your tenancy agreement, correspondence and evidence, then give you a personalised assessment of your legal position and the practical next steps to take.

£39.99one payment

One payment. No subscription.

Your Complete Case Review includes

Comprehensive Document Review

  • Your tenancy agreement
  • Landlord emails
  • Letters
  • WhatsApp conversations
  • Notices
  • Photographs
  • Supporting evidence

Legal Analysis

  • Relevant housing legislation identified
  • Relevant government guidance considered
  • Relevant Housing Ombudsman guidance applied
  • Assessment of your legal position
  • Strengths of your case
  • Weaknesses your landlord may argue
  • Practical next steps

Personalised Case Strategy

  • Tailored recommendations
  • Draft correspondence ready to send
  • Negotiation strategy
  • Evidence checklist
  • Missing evidence recommendations

Your Tenant Defender dashboard

You'll unlock your own living case file, including:

Timeline Builder

Automatically organises events in chronological order as your case develops.

Deadline Tracker

Tracks important legal deadlines and reminds you when action is needed.

Document Vault

All of your evidence stored securely in one place.

Case Progress

Everything organised in one dashboard so you always know where you stand and what to do next.

Why people upgrade

The difference is your evidence.

The free assessment is based on your description of the problem. The Complete Case Review is based on your actual evidence.

That's the difference between general guidance and personalised legal advice.

Our goal

Not just what the law says — how it applies to you.

Our goal isn't simply to tell you what the law says. Our goal is to help you understand how it applies to your specific situation.

No hourly fees
No appointments
No legal jargon
Clear, practical housing advice

Just clear, practical housing advice built around your documents and your circumstances.

Unlock My Complete Case Review

£39.99

Know exactly where you stand before deciding what to do next.

One payment. No subscription.