Whether you're about to sign a tenancy agreement or dealing with a landlord dispute, Tenant Defender helps you understand your rights, review your documents and know exactly what to do next.
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Dear Mr Harrington,
I write further to my correspondence of 6 May, 18 May and 11 June concerning persistent damp and a non-functional boiler at the above property. To date, no substantive repairs have been carried out.
Under section 11 of the Landlord and Tenant Act 1985, you are obliged to keep the structure and installations for the supply of heating and hot water in proper working order. Your continued failure to do so constitutes a breach of that duty.
I require that the boiler be repaired or replaced within 14 days of the date of this letter, and that a qualified damp surveyor attend the property within the same period.
[Letter continues — full version prepared for your case…]
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Flat 12, Hackney · Periodic assured tenancy
Recommended next stepIssue a formal repair request under section 11 of the Landlord and Tenant Act 1985, with photographs attached.
Landlord entered without 24h notice on three occasions in May.
Section 13 notice received. Proposed increase exceeds local market rate.
Verified as protected in the DPS within 30 days of payment.
Damp reported 4× in writing. Landlord has not responded within a reasonable timeframe.
"The tenant must pay £150 for professional end-of-tenancy cleaning regardless of the property's condition on departure."
Under the Tenant Fees Act 2019, landlords in England cannot require professional cleaning as a default charge. You need only return the property in a similar state of cleanliness to when the tenancy began.
Start free. Understand your rights, review your documents and know exactly what to do next.